All Board facilities provide services that respect the independence and dignity of people with disabilities and offer services that include the use of assistive devices.
Members of the public may access any information currently on board or school websites in a different format by emailing [email protected] or through copies available in the Principal's office in all schools. On request, information will be made available on computer disk, in large print format, or Braille.
Procedures
The Board will welcome all members of the school and broader community to our facilities by committing our staff and volunteers to providing services that respect the independence and dignity of people with disabilities. Such services incorporate measures that include but are not limited to the use of assistive devices. Learn More
The Board will welcome all members of the school and broader community to our facilities by committing our staff and volunteers to providing services that respect the independence and dignity of people with disabilities, such service to incorporate measures that include but are not limited to the use of service animals. Learn More
The Board will welcome all members of the school and broader community to our facilities by committing our staff and volunteers to providing services that respect the independence and dignity of people with disabilities, such service to incorporate measures that include but are not limited to the use of support persons. Learn More
When services that are normally provided to a person with a disability are temporarily unavailable such as access to an elevator, a disruption of service notice will be posted at the site and on the Board's website. Learn More
The Board will monitor the effectiveness of implementation of the Accessible Customer Service Standard through a process for receiving and responding to feedback. Information about the feedback process will be readily available to the public and will allow people with disabilities to provide feedback using a number of methods.
The Board will create a feedback process that will review the implementation of this policy with the Board's various constituency groups. Examples include but are not limited to Special Education Advisory Committee (SEAC), Teacher Federations*, Employee unions*, citizens' groups. Methods would include electronic means such as websites. Learn More
(*Note: Consultation relates to membership of these groups as providers of Accessible Customer Service.)
Feedback
The Nipissing-Parry Sound Catholic District School Board is committed to ensuring that its services meet optimum standards of accessibility for people with disabilities using the facilities and services of the Board. We welcome feedback on how we provide accessible customer service. Customer feedback will help us identify barriers and respond to concerns. Feedback may be provided in the following ways:
- Via email: [email protected]
- In writing addressed to NPSC Accessibility Committee: 1000 High Street, North Bay, Ontario, P1B 6S6
- Verbally by phone call at 705-472-1201 ext. 31242
Response to your feedback will be provided by direct response by our Accessibility Standards representative and/or applicable school site Principal.
Customers can expect to hear back in 48 hours.
The Nipissing-Parry Sound Catholic District School Board ensures our feedback process is accessible to people with disabilities by providing or arranging for accessible formats and communication supports, on request.